Frequently Asked Questions
Can I return or exchange my order?
We want you to love your shirt. If your order arrives damaged, defective, or incorrect, we'll make it right.
Since every shirt is embroidered to order, we can't accept returns or exchanges for sizing or change-of-mind purchases. Please check our size guide before ordering.
How long does shipping take?
Every shirt is embroidered to order. Please allow 3–5 business days for production. Once shipped, most U.S. orders arrive within 4–5 business days.
Can I track my order?
Yes. Once your order ships, we'll send you an email with your tracking link so you can follow your package every step of the way.
How should I wash my embroidered T shirt?
For the best results, turn your shirt inside out and machine wash cold with similar colors. Tumble dry on low heat or hang dry. Avoid bleach and high heat to help preserve both the fabric and the embroidery for years to come.
Are the embroidered designs durable?
Absolutely. Our designs are stitched with high-quality embroidery that won't peel, crack, or fade like many printed graphics. With proper care, your embroidery is made to look great wash after wash.
What T shirts do you use?
We use premium Comfort Colors® 1717 T-shirts, known for their ultra-soft feel, relaxed fit, and vintage-inspired colors that get even softer with every wash.
Do your T shirts run true to size?
Yes. Our shirts feature a relaxed, unisex fit, and most customers order their usual size. If you prefer a more oversized fit, we recommend sizing up.
Will I feel the embroidery on the inside?
You may notice the embroidered area on the inside of your shirt when it's brand new, especially with larger designs. This is completely normal. With regular wear and washing, it naturally softens and becomes more comfortable while keeping the embroidery durable and secure.